The main 2BrightSparks web site underwent major improvements on 8th May 2005.
We've tried hard to produce a simpler, cleaner site that allows you to get to where you want to, and helps you find the information you need quickly.
Our new Support Area features an extensive KnowledgeBase, FAQs, TroubleShooter, and Support Ticketing for customers of our commercial software:
http://www.2brightsparks.com/help/
We hope you enjoy the changes...
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Major web site update (8th May 2005)
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mickyj
- 2BrightSparks Staff
- Posts: 479
- Joined: Mon Jan 05, 2004 6:51 pm