On January 4 our website hosting provider experienced a serious DOS attack. A "denial of service" attack is one in which an attacker uses malicious code installed on various computers to attack a single target. This attack affected many thousands of websites that use the services of our hosting provider, including ours.
During this time our Website, Email and other Services may appear to have been unavailable or intermittently available. This was a very complex attack and took all our hosting provider's resources to divert and filter.
We extend our apologies for any inconvenience as a result of this situation, and would like to note that our web store was unaffected during this period. Our web store is available at:
http://store.esellerate.net/s.aspx?s=ST ... 640&PT=F4t
Our main site is now fully functional.
Kind Regards,
The 2BrightSparks Team
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.