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The profile is already running or is due to run

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Silent Fly
Newbie
Newbie
Posts: 3
Joined: Sun Mar 10, 2019 6:13 pm

The profile is already running or is due to run

Post by Silent Fly »

I recently updated to SyncBackPro 10 and I would like to run the same profile with different sources and destinations. In other to achieve that, I created a profile called: “Backup to Zip”.

Backup to Zip uses a variable called ‘source’ that determines where the data comes from and where it’s stored. For example: if ‘source’ is “data01”, the profile gets the data from

D:\%source% --> D:\data01\

and writes it to:

U:\backups\%source%.zip --> data01.zip

“Backup to Zip” is called by the group profile “Backup to zip – data01” that sets ‘source’ to the correct value and calls “Backup to Zip”.

A master profile called “Back up to external disk” calls all the “Backup to zip – data01”, “Backup to zip – data02”, “Backup to zip – data03”...

In a nutshell, the profiles are:

Code: Select all

Back up to external disk (master profile)
	Backup to zip - data01 (set source = data01)
		Backup to Zip
	Backup to zip - data02 (set source = data02)
		Backup to Zip
	Backup to zip - data03 (set source = data02)
		Backup to Zip
If I run “Backup to zip – data01” on its own it works. If I run “Backup to zip – data01” and I queue “Backup to zip – data02” (unattended) it works. However, if I run “Back up to external disk”, the profile aborts with a critical error:

------
Failed to scan files: Backup to zip (Backup to zip – data01): The profile is already running or is due to run.
------

I disabled all “Run profiles in parallel” but it makes no difference.

Do you have any suggestion?
Silent Fly
Newbie
Newbie
Posts: 3
Joined: Sun Mar 10, 2019 6:13 pm

Re: The profile is already running or is due to run

Post by Silent Fly »

Update

I submitted a ticket to address this problem.

I understand that I am not supposed to post the same question to the forum and also via a support ticket. I tried to delete the post but I haven't managed to do it. If the Forum admin wants to delete the post/thread please do so - thank you.
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: The profile is already running or is due to run

Post by Swapna »

Hi,

We have answered via your parallel support ticket.

Thank you.
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