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SBP hasn't been backing up since Jan 2024

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genegold
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Joined: Tue Oct 06, 2009 6:35 am

SBP hasn't been backing up since Jan 2024

Post by genegold »

SBP 11. I'm at a complete loss. I've been using SBP since 2012. While looking for some vital docs just now, I discovered SBP hasn't been backing up my main drive files to the designated separate internal drive since January 2024, even though every time the run shows as successful. To do an experiment... While the folder called Adobe Files is checked, which should mean all the subfolders are covered, I added a check to one of the subfolders and did a run. Successful again, but nothing came across.

I assume the reason has to be in the decision rules, but for the life of me I can't find any that would be causing this. If you do, please let me know. Decision rule screenshots attached. Thanks,
Attachments
SyncBack Pro -1.JPG
SyncBack Pro -1.JPG (100.45 KiB) Viewed 1836 times
SyncBack Pro -2.JPG
SyncBack Pro -2.JPG (61.5 KiB) Viewed 1836 times
SyncBack Pro -3.JPG
SyncBack Pro -3.JPG (70.54 KiB) Viewed 1836 times
genegold
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Posts: 6
Joined: Tue Oct 06, 2009 6:35 am

Re: SBP hasn't been backing up since Jan 2024

Post by genegold »

Anybody have an idea?
Swapna
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Joined: Mon Apr 13, 2015 6:22 am

Re: SBP hasn't been backing up since Jan 2024

Post by Swapna »

Hi,

We have answered via your parallel support ticket.

Thank you
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