Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

S3 MultiPart support

For technical support visit https://support.2brightsparks.com/
Post Reply
Marcel-Apada
Newbie
Newbie
Posts: 1
Joined: Wed Jul 27, 2016 9:00 am

S3 MultiPart support

Post by Marcel-Apada »

I get an EntityTooLarge error uploading a file using S3. I installed the latest version (V7.6.18.0) because of the MultiPart support but I don't see any setting on MultiPart and still get the same error.

How do I switch on support for MultiPart?
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 368
Joined: Thu Sep 18, 2014 2:08 am

Re: S3 MultiPart support

Post by Kostas »

Hi,

Multipart upload is used by default when a file is large and there is no setting for this. I'll suggest submitting a support ticket for your profile by using the Contact Support in the below link in this article and attach the zip file.

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thanks,
Kostas
[2bs]
Post Reply