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Backing up large zip file to the cloud

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iversa
Newbie
Newbie
Posts: 2
Joined: Tue Mar 24, 2015 3:00 pm

Backing up large zip file to the cloud

Post by iversa »

I'm trying to backup a large zipped up file to Dropbox (35 GB) and this is what I get every time after it runs for about 4 hours

Submitted input out of alignment: got [5163188224] expected [5167382528]

Any ideas why?
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 368
Joined: Thu Sep 18, 2014 2:08 am

Re: Backing up large zip file to the cloud

Post by Kostas »

Hi,

We need to have a look at the logs to get an idea of what is going on. Please submit a support ticket for your profile by using the Contact Support in the below link in this article and attach the zip file.

http://support.2brightsparks.com/knowle ... ation-file

Ensure that the Output Debug Information option has been enabled as stated in the instructions.

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thanks,
Kostas
[2bs]
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