Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Display log after scheduled job

For technical support visit https://support.2brightsparks.com/
Post Reply
Lobster1071
Newbie
Newbie
Posts: 2
Joined: Thu Sep 08, 2016 4:41 am

Display log after scheduled job

Post by Lobster1071 »

After using SyncBackFree for a while now (and loving it), I purchased SyncBackPro for a couple of business clients running Windows Server. It works very well except for one issue. Apparently if I schedule a job, the log file cannot be displayed/created. I assume this is by design because when looking through the help file (searching for Log Settings), I found this note:

Note: when the profile is run via a schedule, and Windows Vista, Windows 7, Windows 8 or newer is being used, then the log may not be displayed. This is due to security changes introduced in Windows Vista (basically when SyncBackFree is run from a schedule it cannot interact with the user interface).

One particular client is running Windows Server 2008, and the only way for him to know if a scheduled job is run successfully is if he looks for "Success" as a result of the last run backup job. If it says "Failure", there is no log for him to look at to let him know what exactly failed.

Please tell me there is a way around this, because this could be a deal breaker for a number of other people I can recommend this program to.

Thank you.
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 368
Joined: Thu Sep 18, 2014 2:08 am

Re: Display log after scheduled job

Post by Kostas »

Hi,

You can always view the latest log for a profile by selecting the profile in SyncBack and then pressing Ctrl-L or right-click on the profile and select View Log from the popup menu. The popup menu solution also allows the user to view older logs.

Thanks,
Kostas
[2bs]
Lobster1071
Newbie
Newbie
Posts: 2
Joined: Thu Sep 08, 2016 4:41 am

Re: Display log after scheduled job

Post by Lobster1071 »

Sorry to activate an old post, but I was still looking for an answer to this problem because the issue has come up again. Very simply, on scheduled/unattended jobs, there is no log available to be viewed, it doesn't create one. I can run a manual job and it will create a log every time, but on scheduled jobs, a log is never created.

Ctrl-L (or accessing it from the menu) will only bring up a log on manually run jobs.

It says that this is the case in the program's own help file, but I was just wondering if there is any way around this?

Thank you.
Post Reply