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Failed to copy from Source : Cannot copy file (1392)

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ozstar
Newbie
Newbie
Posts: 4
Joined: Sun Aug 17, 2008 11:55 pm

Failed to copy from Source : Cannot copy file (1392)

Post by ozstar »

Hi,

With latest SBPro am getting this error
Failed to copy from Source : Cannot copy file (1392): The file or directory is corrupted and unreadable
The log html file only shows the directory, how do I find the actual file please?

I was able to copy everything over using Win 10 pro Explorer, but keep getting this error in SB.

Thanks

oz
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Failed to copy from Source : Cannot copy file (1392)

Post by Swapna »

Hi,

Please submit a support zip with debug logs for the profile in-question by using the Contact Support links in this article and attach the support zip file for further investigation.

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.
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