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email log

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CBS PCS
Newbie
Newbie
Posts: 1
Joined: Tue Jan 03, 2017 10:35 pm

email log

Post by CBS PCS »

Hi just started using v7. got email log back and it has new meanings . i cannot find what the following 2 means can someone please help. Filtered (Source), Advanced setting
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 992
Joined: Mon Apr 13, 2015 6:22 am

Re: email log

Post by Swapna »

Hi,

Please submit a support zip with debug logs for the profile in-question and a screen shot of Modify > Simple > Change Filter settings page by using the Contact Support links in this article for further investigation.

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.
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