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FTP error

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asms
Newbie
Newbie
Posts: 1
Joined: Mon Feb 20, 2017 9:51 am

FTP error

Post by asms »

How can we correct the following error?

Failed to copy from Source : Expected another server reply(15) : 550 Request rejected. - L:SIZE file.csv, R:500 Subcommand SIZE not valid., L:RNFR SBSE____.EZM, R:550 Request rejected., L:DELE SBSE____.EZM, R:550 Request rejected., L:SIZE SBSE____.EZM, R:500 Subcommand SIZE not valid.",8,"E"

Thanks!
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: FTP error

Post by Swapna »

Hi,

Please submit a support zip with debug logs for further investigation. Full instructions to create and submit a support zip are given here:

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.
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