Hi,
I have just re setup a box and doing backups. All is good except now one drive is reporting 48 errors of files that were not copied.
I went o see if they were on the cource and they weren't, so how does SB know they were there in the first place?
A little confused.
Thanks
Great program BTW. A few years now..
oz
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
V7.6.50.0 Reports didn't move files and folders.. but they are not there anyway
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ozstar
- Newbie
- Posts: 6
- Joined: Sun Aug 17, 2008 11:55 pm
-
ozstar
- Newbie
- Posts: 6
- Joined: Sun Aug 17, 2008 11:55 pm
Re: V7.6.50.0 Reports didn't move files and folders.. but they are not there anyway
This is what the error logs says for all 46 ..
Failed to copy from Source : Cannot copy file (1392): The file or directory is corrupted and unreadable
Failed to copy from Source : Cannot copy file (1392): The file or directory is corrupted and unreadable
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Swapna
- 2BrightSparks Staff
- Posts: 1003
- Joined: Mon Apr 13, 2015 6:22 am
Re: V7.6.50.0 Reports didn't move files and folders.. but they are not there anyway
Hi,
Please submit a support zip with debug logs for investigation. Full instructions to create and submit a support zip are given here:
http://support.2brightsparks.com/knowle ... ation-file
If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum
Thank you.
Please submit a support zip with debug logs for investigation. Full instructions to create and submit a support zip are given here:
http://support.2brightsparks.com/knowle ... ation-file
If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum
Thank you.
-
ozstar
- Newbie
- Posts: 6
- Joined: Sun Aug 17, 2008 11:55 pm
Re: V7.6.50.0 Reports didn't move files and folders.. but they are not there anyway
Thank you.
I have just done that and sent it to Support.
Regards,
oz
I have just done that and sent it to Support.
Regards,
oz