Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Profile deletes source

For technical support visit https://support.2brightsparks.com/
Post Reply
Kontrafei
Newbie
Newbie
Posts: 1
Joined: Thu Mar 16, 2017 3:17 pm

Profile deletes source

Post by Kontrafei »

Heey all

I have a problem where a profile deletes the source. Not just the empty folders in the source but also the source folder it self.

What can i do to change that ? I can't seem to find anyone else with the same problem.
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Profile deletes source

Post by Swapna »

Hi,

Please export your profile configuration (select the profile from SyncBackPro's main-interface > right click > Export Profile) and send it to [email protected] for further investigation.

Thank you.
Post Reply