Before posting, and to avoid disappointment, please read the following:
This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
To see if you are eligible for a free upgrade to V8 from V7, or need to purchase an upgrade, visit the following web page and enter your serial number. If you purchased a V7 serial number from 2BrightSparks in 2017 then upgrading is free (simply install V8 and use your existing V7 serial number):
