Hello，as below，does error 123 mean the path too long?or because some specific words included?
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Failed to copy from 來源 : Safe copy failed. Failed to rename temp file: Cannot move file (123): 檔案名稱、目錄名稱或磁碟區標籤語法錯誤。
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what does Cannot move file (123) mean?
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Swapna
- 2BrightSparks Staff
- Posts: 1003
- Joined: Mon Apr 13, 2015 6:22 am
Re: what does Cannot move file (123) mean?
Hi,
Please note that the error message
Failed to copy from Source : Safe copy failed. Failed to rename temp file: Cannot move file (123)……”
is returned from your Windows (not from SyncBackPro). Our program is just reporting the error back to the user. You can refer to this link for Windows error codes and search for 123:
https://msdn.microsoft.com/en-us/librar ... s.85).aspx
Yes, the error could be due to long file name. Can you try copying the error file manually via File Explorer (or Windows Explorer) from the profile’s source to destination and see if it works?
If it works during manually copy then submit a support zip to [email protected] for investigation. Full instructions are given here:
http://support.2brightsparks.com/knowle ... ation-file
If your Zip is over 30 MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you.
Please note that the error message
Failed to copy from Source : Safe copy failed. Failed to rename temp file: Cannot move file (123)……”
is returned from your Windows (not from SyncBackPro). Our program is just reporting the error back to the user. You can refer to this link for Windows error codes and search for 123:
https://msdn.microsoft.com/en-us/librar ... s.85).aspx
Yes, the error could be due to long file name. Can you try copying the error file manually via File Explorer (or Windows Explorer) from the profile’s source to destination and see if it works?
If it works during manually copy then submit a support zip to [email protected] for investigation. Full instructions are given here:
http://support.2brightsparks.com/knowle ... ation-file
If your Zip is over 30 MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you.
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bess233
- Newbie
- Posts: 7
- Joined: Tue Nov 20, 2007 5:58 am
Re: what does Cannot move file (123) mean?
Hello，if we have 50 files meet error 123，how will we ignore these 50 files quickly?
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Swapna
- 2BrightSparks Staff
- Posts: 1003
- Joined: Mon Apr 13, 2015 6:22 am
Re: what does Cannot move file (123) mean?
Hi,
Can you please send the support zip to [email protected], so that we can look into your issue and suggest further on your problem?
Thank you
Can you please send the support zip to [email protected], so that we can look into your issue and suggest further on your problem?
Thank you