I can no longer change the order of the profiles in a group.
The "arrow up" and "arrow down" buttons are grayed out, even if I select a profile.
I'm running SyncBackPro V8.2.18.0 (x64)
Regards,
/Mikael
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Can't change order of profiles in group
-
Engztrom
- Advanced
- Posts: 40
- Joined: Mon Sep 12, 2016 5:27 pm
-
Swapna
- Expert
- Posts: 1021
- Joined: Mon Apr 13, 2015 6:22 am
Re: Can't change order of profiles in group
Hi,
Sorry, but I can’t reproduce your issue with SyncBackPro V8.2.18.0. Can you please export and send your group profile (and its’ member profiles) to [email protected] for investigation?
Thank you.
Sorry, but I can’t reproduce your issue with SyncBackPro V8.2.18.0. Can you please export and send your group profile (and its’ member profiles) to [email protected] for investigation?
Thank you.
-
Engztrom
- Advanced
- Posts: 40
- Joined: Mon Sep 12, 2016 5:27 pm
Re: Can't change order of profiles in group
It works now after I restarted the computer, so it was only a temporary issue.
Sorry! Should have tried that first...
Thanks!
Regards,
/Mikael
Sorry! Should have tried that first...
Thanks!
Regards,
/Mikael
-
Vinck7
- Newbie
- Posts: 4
- Joined: Sat Dec 22, 2018 4:37 pm
Re: Can't change order of profiles in group
I'm running SyncBackSE V8.5.97.0 and have encountered this problem. In my case, restarting the computer failed to fix it, (i.e the up-down arrows are still greyed out) so I'm currently unable to change the order of profiles.
-
Vinck7
- Newbie
- Posts: 4
- Joined: Sat Dec 22, 2018 4:37 pm
Re: Can't change order of profiles in group
Problem solved. The group was set to run profiles in parallel, hence the option to arrange their order was automatically disabled.
The check-box for 'Run profiles in parallel' was also greyed out, so under 'Click For Options' I selected 'Load defaults'. This cleared all my selected profiles, but I was then able to re-select them and use the up-down arrows to arrange the order.
The check-box for 'Run profiles in parallel' was also greyed out, so under 'Click For Options' I selected 'Load defaults'. This cleared all my selected profiles, but I was then able to re-select them and use the up-down arrows to arrange the order.
-
Engztrom
- Advanced
- Posts: 40
- Joined: Mon Sep 12, 2016 5:27 pm
Re: Can't change order of profiles in group
Ahh, I see... Thanks for the information!
Not sure if this is a feature or a bug, but it would be nice if the order of profiles in a group could be rearranged also when they are set to run in parallel. Obviously the order doesn't matter in that case, but you may still want to display them in a certain order that's not necessarily alphabetic.
Not sure if this is a feature or a bug, but it would be nice if the order of profiles in a group could be rearranged also when they are set to run in parallel. Obviously the order doesn't matter in that case, but you may still want to display them in a certain order that's not necessarily alphabetic.