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KB4033637 broke SyncBackPro

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mel
Newbie
Newbie
Posts: 2
Joined: Wed Oct 04, 2017 4:10 pm

KB4033637 broke SyncBackPro

Post by mel »

Hi, I am running Windows 10 Pro,

Update Microsoft KB4033637 was installed last week on 9/27:

now I get the message: This app can't run on your PC.

SyncBack Pro latest version was installed on 9/1/2017

How do I fix this?

Thanks, Mel
mickyj
2BrightSparks Staff
2BrightSparks Staff
Posts: 470
Joined: Mon Jan 05, 2004 6:51 pm

Re: KB4033637 broke SyncBackPro

Post by mickyj »

Hi, a quick Google search found the following potential solutions:

http://windowsreport.com/app-cant-run-windows-10/
http://www.thewindowsclub.com/this-app- ... on-your-pc

Is it possible you're trying to run the 64-bit version of Pro and are using 32-bit Windows?
mel
Newbie
Newbie
Posts: 2
Joined: Wed Oct 04, 2017 4:10 pm

Re: KB4033637 broke SyncBackPro

Post by mel »

No, I am running 64-bit windows 10 with 32-bit SyncBack Pro which wasn't a problem before.
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 992
Joined: Mon Apr 13, 2015 6:22 am

Re: KB4033637 broke SyncBackPro

Post by Swapna »

Hi,

Have you tried the suggestions given in these articles?

http://windowsreport.com/app-cant-run-windows-10/

http://www.thewindowsclub.com/this-app- ... on-your-pc

If not, please try those solutions to see if it resolves your issue? If the problem persists, please send a support ticket to [email protected] for further assistance.

Thank you.
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