SyncBackPro V8.5.5.0 (x64)
Windows 10 Pro (x64), Version 1709, OS Build 16299.125
So I updated to V8 and now I have this advert in the status bar saying "27 days left to purchase Upgrade Assurance." How do I get rid of it? It's very annoying and I don't want Upgrade Assurance, so I'm not going to pay for it just to get rid of the advert. I've already paid for SyncBackPro. There shouldn't be adverts that I can't get rid of.
Brian
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SyncBackPro V8.5.5.0 - 27 days left to purchase Updgrade Assurance
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BrianLogan
- Enthusiastic
- Posts: 10
- Joined: Sat Dec 16, 2017 5:56 pm
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Swapna
- Expert
- Posts: 1020
- Joined: Mon Apr 13, 2015 6:22 am
Re: SyncBackPro V8.5.5.0 - 27 days left to purchase Updgrade Assurance
Hi,
The message:
“27 days left to purchase Upgrade Assurance”
is referring to another subscription product we are offering. You can read more about it here:
http://support.2brightsparks.com/knowle ... -assurance
Upgrade Assurance subscribers will get future major version upgrades for free and will get priority support as long as they stay subscribed.
This message is to inform that you have 27 days left to purchase the optional Upgrade Assurance, and it will be automatically removed after the offer period is ended (i.e. after 30 days).
Thank you.
The message:
“27 days left to purchase Upgrade Assurance”
is referring to another subscription product we are offering. You can read more about it here:
http://support.2brightsparks.com/knowle ... -assurance
Upgrade Assurance subscribers will get future major version upgrades for free and will get priority support as long as they stay subscribed.
This message is to inform that you have 27 days left to purchase the optional Upgrade Assurance, and it will be automatically removed after the offer period is ended (i.e. after 30 days).
Thank you.
-
BrianLogan
- Enthusiastic
- Posts: 10
- Joined: Sat Dec 16, 2017 5:56 pm
Re: SyncBackPro V8.5.5.0 - 27 days left to purchase Updgrade Assurance
Hi,
Yes, I was made aware of what it was when I paid to upgrade to V8. I was offered Upgrade Assurance at that time but didn't want it. Now I have to put up with an advert for a paid feature I don't want for 27 days. There should be a way to permanently dismiss the message as I definitely don't want it.
Brian
Yes, I was made aware of what it was when I paid to upgrade to V8. I was offered Upgrade Assurance at that time but didn't want it. Now I have to put up with an advert for a paid feature I don't want for 27 days. There should be a way to permanently dismiss the message as I definitely don't want it.
Brian
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Swapna
- Expert
- Posts: 1020
- Joined: Mon Apr 13, 2015 6:22 am
Re: SyncBackPro V8.5.5.0 - 27 days left to purchase Updgrade Assurance
Hi,
I will pass your request to the relevant department for their consideration.
Thank you.
I will pass your request to the relevant department for their consideration.
Thank you.