I have some large backups with large (20-30GB) files and get a fair amount of socket errors:
Failed to copy from Source : Socket error 10054: Socket Error # 10054
Failed to copy from Source : Socket error 10060: Socket Error # 10060
Is this just the nature of using public Internet to move large files?
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Socket errors Backblaze B2
-
Swapna
- Expert
- Posts: 1020
- Joined: Mon Apr 13, 2015 6:22 am
Re: Socket errors Backblaze B2
Hi,
Please submit a support zip (with debug logs) of your profile run to [email protected] for investigation.
Full instructions for creating and submitting the support zip are given here:
http://support.2brightsparks.com/knowle ... ation-file
If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you.
Please submit a support zip (with debug logs) of your profile run to [email protected] for investigation.
Full instructions for creating and submitting the support zip are given here:
http://support.2brightsparks.com/knowle ... ation-file
If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you.