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"Unable to compress file" with old timestamp

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Engztrom
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Posts: 40
Joined: Mon Sep 12, 2016 5:27 pm

"Unable to compress file" with old timestamp

Post by Engztrom »

I have a bunch of very old files (originally from Windows98) that have their "changed" timestamps set to December 31 1899.
(No pun intended, but... :lol:)

However, when I try to backup them to a new location I get this error:
"Failed to copy from Source : Unable to compress file: The file could not be saved in the archive".
But it worked fine with an earlier version of SyncBackPro, about a year ago.

I tried to manually change the timestamp to January 1 1900 (using the SKTimeStamp plugin for Windows Explorer) and then it works fine,
but if I change it back to December 31 1899 the error comes back.

I'm running SyncBackPro v8.5.26.0 (64-bit) on Windows 10.
It's a "Fast Backup" profile with "Compress the files on Target into a Zip file" and "Copy file creation date & times" enabled.

Thanks for any help,
Mikael
Attachments
Quotes.zip
This is one of the files I have problem with (Quotes.dat, with timestamp December 31 1899)
(160 Bytes) Downloaded 271 times
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Swapna
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Posts: 1020
Joined: Mon Apr 13, 2015 6:22 am

Re: "Unable to compress file" with old timestamp

Post by Swapna »

Hi,

Please submit a support zip (with debug logs) of the profile run to [email protected] for investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.
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