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Amazon Cloud Drive

For technical support visit https://support.2brightsparks.com/
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olihar
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Posts: 14
Joined: Fri Oct 14, 2016 1:39 pm

Amazon Cloud Drive

Post by olihar »

Seem to be getting max 1.5 MBps speeds.... starts at it usually starts at around 200 KBps and up to 1.5MBps at the end of the file and then restarts this speed for next file...

Then this happens What is this. Waiting for cloud service to finish upload...
amazonSyncBack.PNG
amazonSyncBack.PNG (6.85 KiB) Viewed 1629 times
Why is SyncBack only able to upload 1 file at a time, the Amazon app can upload I think 5 files at the same time.

166 days+, thats insane, I have 1000/1000 fiber connection.
Swapna
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Posts: 992
Joined: Mon Apr 13, 2015 6:22 am

Re: Amazon Cloud Drive

Post by Swapna »

Hi,

The REST API component that we use in SyncBackPro to interface with Amazon Drive server does not allow us to upload/download files in multiple threads. Note that SyncBackPro supports multi-threading (multiple simultaneous connections) with cloud services that supports threaded access e.g. Amazon S3, Azure, Google Storage, Backblaze B2 and OpenStack.

Regarding the slow transfer, please submit a support zip with debug logs for investigation. When you notice that SyncBack is slow at transferring files, abort the profile run and submit the support zip as per the instructions given here:

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.
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