Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Amazon Cloud Drive

For technical support visit
Post Reply
Posts: 14
Joined: Fri Oct 14, 2016 1:39 pm

Amazon Cloud Drive

Post by olihar »

Seem to be getting max 1.5 MBps speeds.... starts at it usually starts at around 200 KBps and up to 1.5MBps at the end of the file and then restarts this speed for next file...

Then this happens What is this. Waiting for cloud service to finish upload...
amazonSyncBack.PNG (6.85 KiB) Viewed 2047 times
Why is SyncBack only able to upload 1 file at a time, the Amazon app can upload I think 5 files at the same time.

166 days+, thats insane, I have 1000/1000 fiber connection.
Posts: 1020
Joined: Mon Apr 13, 2015 6:22 am

Re: Amazon Cloud Drive

Post by Swapna »


The REST API component that we use in SyncBackPro to interface with Amazon Drive server does not allow us to upload/download files in multiple threads. Note that SyncBackPro supports multi-threading (multiple simultaneous connections) with cloud services that supports threaded access e.g. Amazon S3, Azure, Google Storage, Backblaze B2 and OpenStack.

Regarding the slow transfer, please submit a support zip with debug logs for investigation. When you notice that SyncBack is slow at transferring files, abort the profile run and submit the support zip as per the instructions given here: ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.
Post Reply