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Can no longer email log files?

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hartlenb
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Joined: Wed Dec 08, 2010 8:48 pm

Can no longer email log files?

Post by hartlenb »

Running SBPro V12.12.0. Nothing changed with email account and has been working fine up util a week or so ago. Getting a EHLO/HELO error when targeting my gmail email account. Technical support says to check smtp server name but I'musing the default GMAIL config which does match.
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Swapna
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Re: Can no longer email log files?

Post by Swapna »

Hi,

Please refer to this forum post:

viewtopic.php?t=13181

Thank you.
hartlenb
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Joined: Wed Dec 08, 2010 8:48 pm

Re: Can no longer email log files?

Post by hartlenb »

Thank you. That worked. Any idea what changed and I had to add that +? The profile had been running fine for almost a year?
Swapna
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Joined: Mon Apr 13, 2015 6:22 am

Re: Can no longer email log files?

Post by Swapna »

Hi,

The log file shows that the local computer name sent to the email server is incorrect (EHLO XXXXX). So, when you entered '+' in that 'Local computer name' field, SyncBack will attempt to correct this by sending the correct computer name.

Thank you.
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