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Can no longer email log files?
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hartlenb
- Enthusiastic
- Posts: 10
- Joined: Wed Dec 08, 2010 8:48 pm
Can no longer email log files?
Running SBPro V12.12.0. Nothing changed with email account and has been working fine up util a week or so ago. Getting a EHLO/HELO error when targeting my gmail email account. Technical support says to check smtp server name but I'musing the default GMAIL config which does match.
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Swapna
- Expert
- Posts: 1021
- Joined: Mon Apr 13, 2015 6:22 am
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hartlenb
- Enthusiastic
- Posts: 10
- Joined: Wed Dec 08, 2010 8:48 pm
Re: Can no longer email log files?
Thank you. That worked. Any idea what changed and I had to add that +? The profile had been running fine for almost a year?
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Swapna
- Expert
- Posts: 1021
- Joined: Mon Apr 13, 2015 6:22 am
Re: Can no longer email log files?
Hi,
The log file shows that the local computer name sent to the email server is incorrect (EHLO XXXXX). So, when you entered '+' in that 'Local computer name' field, SyncBack will attempt to correct this by sending the correct computer name.
Thank you.
The log file shows that the local computer name sent to the email server is incorrect (EHLO XXXXX). So, when you entered '+' in that 'Local computer name' field, SyncBack will attempt to correct this by sending the correct computer name.
Thank you.