Hello
When I do a back up, SyncBack finds no files. But there are files in my OneDrive folders and I have to copy all again and again.
Why ? And How to change that ?
Regards
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On OneDrive, SyncBack doesn't find the files
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toniodelyon
- Newbie
- Posts: 2
- Joined: Wed Jun 27, 2018 8:15 pm
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Swapna
- Expert
- Posts: 1020
- Joined: Mon Apr 13, 2015 6:22 am
Re: On OneDrive, SyncBack doesn't find the files
Hi,
Are you backing-up files to/from local OneDrive folder on Windows 10?
If yes, the problem is related to the recent OneDrive changes in Windows 10 fall creators update. Please un-tick the option "Ignore NTFS junction points (reparse points)" from:
Modify profile > Expert > Compare Options > Attribute settings page
and retry the profile run to see if it works?
Thank you.
Are you backing-up files to/from local OneDrive folder on Windows 10?
If yes, the problem is related to the recent OneDrive changes in Windows 10 fall creators update. Please un-tick the option "Ignore NTFS junction points (reparse points)" from:
Modify profile > Expert > Compare Options > Attribute settings page
and retry the profile run to see if it works?
Thank you.
-
toniodelyon
- Newbie
- Posts: 2
- Joined: Wed Jun 27, 2018 8:15 pm
Re: On OneDrive, SyncBack doesn't find the files
Hello
No, it is not from this folder but from different folders on my W10 PC.
It seems to do not see the files on OneDrive.
I think I have made changes on my folders on onedrive.
When I start the profile, it shows 0 files but I have many files.
No, it is not from this folder but from different folders on my W10 PC.
It seems to do not see the files on OneDrive.
I think I have made changes on my folders on onedrive.
When I start the profile, it shows 0 files but I have many files.
-
Swapna
- Expert
- Posts: 1020
- Joined: Mon Apr 13, 2015 6:22 am
Re: On OneDrive, SyncBack doesn't find the files
Hi,
Please submit a support zip with debug logs of the profile run for further investigation.
Full instructions for creating and submitting the support zip are given here:
http://support.2brightsparks.com/knowle ... les/213970
If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you.
Please submit a support zip with debug logs of the profile run for further investigation.
Full instructions for creating and submitting the support zip are given here:
http://support.2brightsparks.com/knowle ... les/213970
If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you.