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eMail log fails just on cloud profiles

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Posts: 1
Joined: Fri Jul 27, 2018 9:44 pm

eMail log fails just on cloud profiles

Post by victory »

Ver. 32 bits

I have set a few profiles to backup to a NAS Server and
I have set two profiles to backup to Google Drive (Gsuite) and authorized Syncback into GDrive

Both types of profiles works perfectly

Then I configured the "log to mail" options. I set it up to use a gmail account (The same as the GDrive storage) and authorized it

The problem is that the profiles that don´t backup to cloud work perfectly and send email logs.
But the profiles that backup to Google Drive can´t mail the logs. Trying to send mail manually with the "test email settings" button, it takes a long time and displays a 0x0000274c error.

Exactly the same setup, and only the to-cloud backup profiles fail. I did a lot of testing, authorizations, new accounts, etc etc.

Can anybody help please ??

Thanks a lot.
Posts: 1023
Joined: Mon Apr 13, 2015 6:22 am

Re: eMail log fails just on cloud profiles

Post by Swapna »


I can't reproduce your problem. Can you please export the Google Drive profile (select the profile from SyncBackPro's main window > right click > Export Profile) and send your profile configuration to [email protected] for further investigation.

Thank you.
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