Hi,
we're running licenced SyncBackPro V8.5.43.0 (x64)
We're uploading files to a Linux SFTP and it all seems to work fine except we're getting TONS of "Non-Critical Errors": "Cannot set modification date and time for file on FTP server"
The "FTP server" in question is SSH Linux Ubuntu 18.04. The user in question has all the necessary rights.
I found this discussion:
viewtopic.php?t=10474
Decided to make a new discussion since the one I found was regarding a free version and the discussion was rather old.
Please advice.
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
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"Non-Critical Errors": "Cannot set modification date and time for file on FTP server"
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h3ctic
- Newbie
- Posts: 3
- Joined: Wed Oct 03, 2018 5:54 am
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h3ctic
- Newbie
- Posts: 3
- Joined: Wed Oct 03, 2018 5:54 am
Re: "Non-Critical Errors": "Cannot set modification date and time for file on FTP server"
Forgot to mention: Os hosting the SyncBackPro is Windows 10 version 1803 (OS-build 17134.285)
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Swapna
- Expert
- Posts: 1021
- Joined: Mon Apr 13, 2015 6:22 am
Re: "Non-Critical Errors": "Cannot set modification date and time for file on FTP server"
Hi,
Please submit a support zip with debug logs of the profile run to [email protected] for investigation. Full instructions for creating and submitting the support zip are given here:
http://support.2brightsparks.com/knowle ... les/213970
If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you.
Please submit a support zip with debug logs of the profile run to [email protected] for investigation. Full instructions for creating and submitting the support zip are given here:
http://support.2brightsparks.com/knowle ... les/213970
If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you.
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h3ctic
- Newbie
- Posts: 3
- Joined: Wed Oct 03, 2018 5:54 am
Re: "Non-Critical Errors": "Cannot set modification date and time for file on FTP server"
I have submitted a support zip with debug logs of the profile run using the form in link you provided. (just to note; my registered email-adress on these forums is not my work-email. I submitted my work-email in the form)