Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Misrepresented "Umlaute" like äöü within error-log

For technical support visit https://support.2brightsparks.com/
Post Reply
Pyradur
Newbie
Newbie
Posts: 4
Joined: Fri Jan 25, 2008 12:28 pm

Misrepresented "Umlaute" like äöü within error-log

Post by Pyradur »

If i receive an error-log the Umlaute are misrepresented like:
Desktop aufräumen (verschieben) (Gruppe - 040 - Überwachung): Das Profil wird zur Zeit oder demnächst ausgeführt.
instead of:
Desktop aufräumen (verschieben) (Gruppe - 040 - Überwachung): Das Profil wird zur Zeit oder demnächst ausgeführt.
Any idea to solve this?
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 992
Joined: Mon Apr 13, 2015 6:22 am

Re: Misrepresented "Umlaute" like äöü within error-log

Post by Swapna »

Hi

Can you please generate/submit a support zip with debug logs of the profile run to [email protected] for investigation. Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... les/213970

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you
Post Reply