Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

[V9 Bug] Differences Dialog: Menu bar text size and icons

For technical support visit https://support.2brightsparks.com/
Post Reply
mattb5906
Knowledgeable
Knowledgeable
Posts: 24
Joined: Mon Nov 07, 2016 7:53 pm

[V9 Bug] Differences Dialog: Menu bar text size and icons

Post by mattb5906 »

The menu bar text is ridiculously small on the Differences Dialog and the file icons column cant be expanded to fit the width of the icon.
4K display and 150% scaling.

Image
mattb5906
Knowledgeable
Knowledgeable
Posts: 24
Joined: Mon Nov 07, 2016 7:53 pm

Re: [V9 Bug] Differences Dialog: Menu bar text size and icons

Post by mattb5906 »

Scroll bar also goes out of sync with mouse: https://drive.google.com/file/d/1D2stuP ... WbYm1/view
Most noticeable when window height is large.
mickyj
2BrightSparks Staff
2BrightSparks Staff
Posts: 470
Joined: Mon Jan 05, 2004 6:51 pm

Re: [V9 Bug] Differences Dialog: Menu bar text size and icons

Post by mickyj »

Hi, do you have a Surface Pro? We've seen this happen on those devices. Can you try the suggestions shown in the video and see if it helps:

https://www.youtube.com/watch?v=pO4v_c6-hk0

Go to location where SyncBackPro is installed > right click on the executable > select 'Properties' from the pop-up menu > Compatibility tab > Change high DPI settings > tick 'Override high DPI scaling behavior' > select System (Enhanced) from the dropdown menu, save settings and see if it works?

If the problem persists, try with the other 2 options available in the dropdown menu and see if it helps?

For the scrollbar, we're looking at that.

Thanks
mattb5906
Knowledgeable
Knowledgeable
Posts: 24
Joined: Mon Nov 07, 2016 7:53 pm

Re: [V9 Bug] Differences Dialog: Menu bar text size and icons

Post by mattb5906 »

I'll give that a try tonight. Thanks
Post Reply