Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

File skipped (and un-ticked in "Choose..") for no apparent reason

For technical support visit https://support.2brightsparks.com/
Post Reply
poisonborz
Newbie
Newbie
Posts: 7
Joined: Tue Jun 03, 2014 11:46 am

File skipped (and un-ticked in "Choose..") for no apparent reason

Post by poisonborz »

I just noticed before a backup that I happened to make manually that SB (v9) ignored a file on syncing two drives. It's a normal .zip file with no special attributes, and was a new file only present on the Source. When I got into "Choose files/directories" the file was unchecked(??) even though the folder should include new files/folders there.

How could this happened? I went through the help page "Most common reasons for files being skipped" but none of them applied, I did not change any of the default compare options.

Image
poisonborz
Newbie
Newbie
Posts: 7
Joined: Tue Jun 03, 2014 11:46 am

Re: File skipped (and un-ticked in "Choose..") for no apparent reason

Post by poisonborz »

SOLVED, it was just an unnoticed filter... It would be neat if this window would somehow show why an item is unmarked - either handpicked selection or affected by a wildcard filter (with eg different colors)
Also a better forum engine here, that would enable to mark a thread as "solved".
Post Reply