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Where's the S3 option in cloud sync?

For technical support visit https://support.2brightsparks.com/
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hammarlundlaw
Newbie
Newbie
Posts: 6
Joined: Wed Apr 16, 2014 4:05 pm

Where's the S3 option in cloud sync?

Post by hammarlundlaw »

All of the help files suggest SB Pro will work w/ Amazon S3 and all the help files show S3 in the list of cloud options.

But in my newly-purchased-to-use-S3 version, there's no S3 shown in the list of cloud options.

Do I have a bug or is there a trick I'm missing?
mmullins_98
Expert
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Posts: 149
Joined: Wed Jun 05, 2019 11:40 am

Re: Where's the S3 option in cloud sync?

Post by mmullins_98 »

Does this apply to your situation?

"Amazon Cloud Drive no longer available (August 2019)
Post by mickyj » Fri Aug 23, 2019 5:14 am

Starting August 2019, Amazon has stopped all 3rd party access to their Amazon Cloud Drive service. This means SyncBackPro (and all other non-Amazon software) is unable to login to the service or upload/download files to and from it. If you have files on Amazon Cloud Drive you will need to use their web interface (https://www.amazon.com/clouddrive), or the Amazon Photos Desktop App (https://www.amazon.com/b?ie=UTF8&node=16409408011), to retrieve your files. For the next release of SyncBackPro (V9 and V8), the Amazon Cloud Drive functionality will be removed.

viewtopic.php?f=10&p=52090#p52090
Swapna
2BrightSparks Staff
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Posts: 992
Joined: Mon Apr 13, 2015 6:22 am

Re: Where's the S3 option in cloud sync?

Post by Swapna »

Hi,

Backup to Amazon S3 is supported with SyncBackPro V9 but Amazon Drive is not supported. We have provided the procedure to create Amazon S3 profile in your parallel support ticket sent to [email protected].

Thank you.
hammarlundlaw
Newbie
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Posts: 6
Joined: Wed Apr 16, 2014 4:05 pm

Re: Where's the S3 option in cloud sync?

Post by hammarlundlaw »

Thanks. Support sent a message and it works fine :)
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