Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Network Failure and no warning to the User?

For technical support visit
Post Reply
Posts: 1
Joined: Tue May 20, 2014 5:40 pm

Network Failure and no warning to the User?

Post by froggyranita »

Hello, it seems very stange to me that when you have a backup that cannot run because of a network failure , the only indication you'll get is "network failure" in the main window of the interface.... So, unless you check this interface you won't even know that there was a failure.
Even worse, if one of the task is part of a group, you won't even see the result, as no result is shown for groups.

I am missing a setting somewhere?

I was relying in Syncback to backup stuff and actually since 17-Oct-2020 no backups were performed without informing me.

This is not good.

Regards, Pascal
Posts: 1029
Joined: Mon Apr 13, 2015 6:22 am

Re: Network Failure and no warning to the User?

Post by Swapna »


We have answered via your parallel support ticket.

Thank you
Post Reply