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SyncBackPro V7.12.12.0 crashe every few days

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hreich
Newbie
Newbie
Posts: 3
Joined: Mon Aug 20, 2018 10:40 am

SyncBackPro V7.12.12.0 crashe every few days

Post by hreich »

I am using SyncBackPro V7.12.12.0 on win2008 server standard...Every few days syncback crashes...Here is windows log...How can i debug syncback or find out what is causing the crash?

Problem signature:
Problem Event Name: BEX
Application Name: SyncBackPro.exe
Application Version: 7.12.12.0
Application Timestamp: 5a24b939
Fault Module Name: taskschd.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cd301bb
Exception Offset: 74130192
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6003.2.2.0.16.7
Locale ID: 1050
Additional Information 1: 66c0
Additional Information 2: 1e1f1b157b500a13ea8c09e645a5b446
Additional Information 3: 511e
Additional Information 4: fc4abaa318b80268a032981f992fac25
mmullins_98
Expert
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Posts: 152
Joined: Wed Jun 05, 2019 11:40 am

Re: SyncBackPro V7.12.12.0 crashe every few days

Post by mmullins_98 »

Maybe the following link by Microsoft may shed some light on the problem. The error seems to be the same: Problem event name : BEX Exception Code : c0000005 Exception Data: 00000008

https://docs.microsoft.com/en-us/troubl ... x-appcrash
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