Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Files without extension keep updating incorrectly

For technical support visit https://support.2brightsparks.com/
Post Reply
Storm-_-
Enthusiastic
Enthusiastic
Posts: 10
Joined: Sat Dec 02, 2017 2:26 pm

Files without extension keep updating incorrectly

Post by Storm-_- »

From Syncback Touch to SFTP:

Files without an extension are updated every time, how can I prevent this?
See printscreen:
Syncback Touch to SFTP.JPG
Syncback Touch to SFTP.JPG (143.22 KiB) Viewed 4422 times
Storm-_-
Enthusiastic
Enthusiastic
Posts: 10
Joined: Sat Dec 02, 2017 2:26 pm

Re: Files without extension keep updating incorrectly

Post by Storm-_- »

It has something to do with the period (. or %2E) at the end of the filename...
Storm-_-
Enthusiastic
Enthusiastic
Posts: 10
Joined: Sat Dec 02, 2017 2:26 pm

Files without extension keep updating incorrectly (2)

Post by Storm-_- »

I now know a little bit more. The names of the files in question have for some reason a point as extension.
The only question remains why Syncback does not see the files that exist on the FTP server as such.
Does anyone know what could be a possible solution?
Or is it a bug...?

For example, the program "FileZilla Pro" has no problems with such file names!
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 421
Joined: Thu Sep 18, 2014 2:08 am

Re: Files without extension keep updating incorrectly

Post by Kostas »

Try disabling the option "Automatically translate invalid filenames" under your profile's FTP -> Advanced settings.

Thanks,
Kostas
[2bs]
Storm-_-
Enthusiastic
Enthusiastic
Posts: 10
Joined: Sat Dec 02, 2017 2:26 pm

Re: Files without extension keep updating incorrectly

Post by Storm-_- »

Kostas wrote:
Thu Mar 24, 2022 10:10 pm
Try disabling the option "Automatically translate invalid filenames" under your profile's FTP -> Advanced settings.

Thanks,
Kostas
[2bs]
Thanks Kostas for your reply, the problem is now solved!
Post Reply