Hello, with the latest version of synckback pro i am having some issue with scheduled profiles to save data from servers to nas.
The error is " cant connect to network destination" , if i run manually the profile there is no problem, checking the connection to the nas from the profile setting with username and password is ok. I am using synckback on servers since 2008 and never faced this problem, only from the last month i am having trouble with scheduled profiles, Windows server 2022 SynckBack PRO 10 and 11, Qnap and Synology nas with new and old firmware.
Thanks in advance for any suggestion
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Scheduled profiles failed on network
-
- Newbie
- Posts: 6
- Joined: Wed Aug 23, 2023 7:42 am
Re: Scheduled profiles failed on network
Hello
I suggest you can try reducing the schedule interval temporarily (like every 5 mins) to rule out any timing issues. The scheduled task may be trying to run at an inopportune time when the NAS is unavailable briefly.
I suggest you can try reducing the schedule interval temporarily (like every 5 mins) to rule out any timing issues. The scheduled task may be trying to run at an inopportune time when the NAS is unavailable briefly.
-
- Newbie
- Posts: 1
- Joined: Wed Feb 07, 2024 9:45 am
Re: Scheduled profiles failed on network
Dear BiemmeUff,
I'm experiencing the same issue. Did you find out a way to solve this that you can share? Thank you very much
I'm experiencing the same issue. Did you find out a way to solve this that you can share? Thank you very much