I just installed SB Pro to back up my Google photos. I followed the setup steps, went to expert, authorized and clicked use my account.
When I try to run it, I get an error "failed to scan files: internal error exception: http/1.1 403 forbidden (Google photos)
Any ideas from the hive mind?
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Google Photos Backup Failing
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Kostas
- 2BrightSparks Staff
- Posts: 421
- Joined: Thu Sep 18, 2014 2:08 am
Re: Google Photos Backup Failing
Probably, you haven't granted all the required permissions when authorizing with the Google Photos service, hence the "Forbidden" error. Re-authorize from the profile's cloud page and make sure you enable the checkbox that says "View your Google Photos Library" during the authorization process.