As is often the case, Microsoft have broken the task scheduler in the latest Windows 10 update (Windows 10 Anniversary Update - Version 10.0.14393). If you have profiles that are set to run if you are logged in or not, then they will probably fail to run (The requested operation requires elevation (0x800702E4)). There are no known problems with profiles that are set to only run if you are logged in or those set to run without a password being used (so they can only access local resources).
We've just released a new version (V7.6.28.0) to fix this. You can download it here:
http://www.2brightsparks.com/assets/sof ... _Setup.exe
To fix the profiles that are not working:
- Select the profile in the main windows and click the Schedule button.
- You may now be prompted for your Windows login password. If so enter it and click OK.
- Click the Edit Schedule button
- Untick the checkbox Run interactively if user logged on at the bottom of the window
- Click OK to update the schedule
You'll need to do this for all schedules that are failing.
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Breaking task scheduler changes in Windows 10 Anniversary Update (10.0.14393)
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- 2BrightSparks Staff
- Posts: 477
- Joined: Mon Jan 05, 2004 6:51 pm
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- Newbie
- Posts: 2
- Joined: Sat Aug 15, 2009 9:26 am
Re: Breaking task scheduler changes in Windows 10 Anniversary Update (10.0.14393)
I upgraded to Windows 10 Anniversary Edition (10.14393) in March but have only recently realised my daily backups have been failing (it would have been nice if SyncbackSE had told me!!!).
The stated fix is to install the latest version of Syncback V7
however, I am using SyncbackSE V6.5.49.0 (upgrading to V7 is too expensive.
How do I get hold of the fix for version 6?
The stated fix is to install the latest version of Syncback V7
however, I am using SyncbackSE V6.5.49.0 (upgrading to V7 is too expensive.
How do I get hold of the fix for version 6?
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- 2BrightSparks Staff
- Posts: 388
- Joined: Thu Sep 18, 2014 2:08 am
Re: Breaking task scheduler changes in Windows 10 Anniversary Update (10.0.14393)
Hi,
Sorry but support for V6 has ended since V7 came out (around Q3/2014).
Thanks,
Kostas
![2BrightSparks [2bs]](./images/smilies/2bs.gif)
Sorry but support for V6 has ended since V7 came out (around Q3/2014).
Thanks,
Kostas
![2BrightSparks [2bs]](./images/smilies/2bs.gif)
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- Newbie
- Posts: 2
- Joined: Sat Aug 15, 2009 9:26 am
OUTRAGEOUS - Re:Breaking task scheduler changes in Windows 10 Anniversary Update (10.0.14393)
Thanks for the reply but.....
This is OUTRAGEOUS!
You shouldn't remove all support for a fairly recent version unless you offer a free upgrade to the latest version.
There is NO WAY I am going to pay for an upgrade since you may release version 8 in the near future and then I lose all support.
I am very disappointed and after many years of being a happy Syncback user, I am forced to move to a different company.
Goodbye.
This is OUTRAGEOUS!
You shouldn't remove all support for a fairly recent version unless you offer a free upgrade to the latest version.
There is NO WAY I am going to pay for an upgrade since you may release version 8 in the near future and then I lose all support.
I am very disappointed and after many years of being a happy Syncback user, I am forced to move to a different company.
Goodbye.
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- Experienced
- Posts: 39
- Joined: Mon Sep 12, 2016 5:27 pm
Re: Breaking task scheduler changes in Windows 10 Anniversary Update (10.0.14393)
I think I read somewhere that if you buy a V7 license (PRO or SE) this late in the V7 lifespan, then you will be entitled to a free upgrade to V8 when it is officially released!
(Can't find that information now, but I'm pretty sure I read it somewhere... Perhaps someone from 2BrightSparks can confirm that?)
My own V7 license is too old for a free upgrade, but I will gladly pay for a V8 license when it is released, because you cannot find a better backup software than SyncBackPro...
(Can't find that information now, but I'm pretty sure I read it somewhere... Perhaps someone from 2BrightSparks can confirm that?)
My own V7 license is too old for a free upgrade, but I will gladly pay for a V8 license when it is released, because you cannot find a better backup software than SyncBackPro...
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- Expert
- Posts: 606
- Joined: Tue May 31, 2011 5:59 pm
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- Expert
- Posts: 606
- Joined: Tue May 31, 2011 5:59 pm
Re: Breaking task scheduler changes in Windows 10 Anniversary Update (10.0.14393)
Note: previous reply above is a broken link now because the V8 BETA forum section is removed now (I guess, to avoid confusion with references to early-day settings that are different now and so on).
The upgrade process to V8 (if you already have an 'older model'') is now finalized, and can be found here in the 2BS Knowledge Base
The upgrade process to V8 (if you already have an 'older model'') is now finalized, and can be found here in the 2BS Knowledge Base