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SyncBackSE Poor Speed

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adzify106
Newbie
Newbie
Posts: 1
Joined: Wed Nov 02, 2016 9:41 pm

SyncBackSE Poor Speed

Post by adzify106 »

I have purchased SyncBackSE to perform a standard mirror of my LAN Drive to an External HDD.
I have a 1Gbps Ethernet connection between my laptop and the network drive and a Superspeed USB3.0 connection to my External HDD.
I am running the latest version of SyncBackSE v7.6.36.0 and it's installed on Windows 10 Home Edition 64-bit.

If I copy all the folders on the network drive and paste (ctrl+a / ctrl+c / ctrl-v) using Windows Explorer the transfer speeds average 80 MB/s with bursts up to 100 MB/s.
Using my current Syncback profile I am getting an average of 2.8Mbps = 0.35 MB/s ?

What's up with that?

In settings under 'Copy/Delete' for the 'File Copy Method' I am using the 'Standard Windows File Copying'.
I have setup the next profile to run as 'Windows Explorer File Copy' method to see if there is any noticeable difference, I'm tipping there won't be but I hope I'm very wrong.

Thanks
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: SyncBackSE Poor Speed

Post by Swapna »

Hi,

Please submit a support zip with debug logs for the profile in-question by using the Contact Support links in this article for further investigation.

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.
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