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Syncback not working

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panhead
Newbie
Newbie
Posts: 4
Joined: Tue Jun 28, 2011 7:00 pm

Syncback not working

Post by panhead »

Since a few days Syncback does not work anymore, the profiles are not executed. No log files made, just nothing happens. I'm using 7.6.45.0
How can I find out why it stopped?
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Syncback not working

Post by Swapna »

Hi,

Please submit a support ticket for the profile in-question by using the Contact Support links in this article for further investigation.

http://support.2brightsparks.com/knowle ... ation-file

Do not post (nor links to) Support Zips on this open forum.

Thank you.
panhead
Newbie
Newbie
Posts: 4
Joined: Tue Jun 28, 2011 7:00 pm

Re: Syncback not working

Post by panhead »

Despite all Swapna's help and even another task manager, SyncBack refuses to work properly. If the Windows Task Manager is to blame, shouldn't the profiles be executed anyway after the program is started? I refer to the option: run task as soon as possible if a scheduled task is missed
panhead
Newbie
Newbie
Posts: 4
Joined: Tue Jun 28, 2011 7:00 pm

Re: Syncback not working

Post by panhead »

The free version my wife is using (also Windows 10) has the same problem.
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