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Not backing up correctly.

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reluctantIT
Newbie
Newbie
Posts: 1
Joined: Tue Dec 26, 2017 4:46 pm

Not backing up correctly.

Post by reluctantIT »

So I thought I setup my profile correctly but apparently I didn't and I don't know where I went wrong and don't know what I need to change. I have an external drive connected to a computer that we use as a centralized hub for data storage. Obviously I want to make sure if anything happens to this computer the external will have all the files backed up so we don't lose everything but I just checked and it doesn't backup everything. For example, there is one folder on source that has 24 folders nested in it and it is clean and organized but when I check the destination (backup) There isn't 1 folder with 24 folders nested, there is 22 folders and random pdf's that aren't filed away. So its liked it backed up a few months ago and now it doesn't backup the organized folder and I assume this is the case with everything. I just need to set it up so every week it takes everything that is on the computer and backs up an exact copy onto the external HD. So if I go through and add 200 files and organize them in different files it will do the same once it backs up.
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 992
Joined: Mon Apr 13, 2015 6:22 am

Re: Not backing up correctly.

Post by Swapna »

Hi,

We have answered via your parallel support ticket.

Thank you
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