I am using this software current version 9.0.6.5, to backup/sync from an Apple Macbook laptop that has the Touch program installed, version 1.3.10.
I keep getting errors in the report, showing that numerous files were not sync'd, and I'm at a loss as to why, and how to resolve it.
Any input and assistance is appreciated.
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Sync SE from Touch Error
-
- 2BrightSparks Staff
- Posts: 411
- Joined: Thu Sep 18, 2014 2:08 am
Re: Sync SE from Touch Error
Hi,
Please submit a support ticket by using the Contact Support in the link below and attach the support zip to the contact form.
https://help.2brightsparks.com/support/ ... 3000335603
If your Zip is over 30MB then contact us for alternate instructions advising the actual size.
Do not post (nor links to) Support Zips on this open forum.
Thanks,
Kostas
![2BrightSparks [2bs]](./images/smilies/2bs.gif)
Please submit a support ticket by using the Contact Support in the link below and attach the support zip to the contact form.
https://help.2brightsparks.com/support/ ... 3000335603
If your Zip is over 30MB then contact us for alternate instructions advising the actual size.
Do not post (nor links to) Support Zips on this open forum.
Thanks,
Kostas
![2BrightSparks [2bs]](./images/smilies/2bs.gif)