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Sync SE from Touch Error

For technical support visit https://support.2brightsparks.com/
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ktechno1
Newbie
Newbie
Posts: 1
Joined: Mon Jun 24, 2019 3:34 pm

Sync SE from Touch Error

Post by ktechno1 »

I am using this software current version 9.0.6.5, to backup/sync from an Apple Macbook laptop that has the Touch program installed, version 1.3.10.

I keep getting errors in the report, showing that numerous files were not sync'd, and I'm at a loss as to why, and how to resolve it.

Any input and assistance is appreciated.
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Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 420
Joined: Thu Sep 18, 2014 2:08 am

Re: Sync SE from Touch Error

Post by Kostas »

Hi,

Please submit a support ticket by using the Contact Support in the link below and attach the support zip to the contact form.
https://help.2brightsparks.com/support/ ... 3000335603

If your Zip is over 30MB then contact us for alternate instructions advising the actual size.

Do not post (nor links to) Support Zips on this open forum.

Thanks,
Kostas
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