Backing up Outlook IMAP .ost file

[vincenzo]

Will SBSE back up an IMAP .ost file while Outlook is running, or do I need to close the program first?

Thanks

[Swapna]

Hi,

SyncBackSE supports copying open/locked OST files while Outlook is running. However, it requires the Windows Volume Shadow-Copy Service (VSS) to be working on your PC, and the pre-requisites for using VSS are satisfied:
https://help.2brightsparks.com/support/ ... 3000335703

As we leverage on VSS to copy open/locked files, it would require SyncBackSE to be installed on the same PC system that the open/locked files are stored (one of VSS's requirements). So, please test to see if it works?

Thank you.

[vincenzo]

OK thanks.

I am looking now at the version comparison page https://www.2brightsparks.com/syncback/compare.html

and the last item in the Supported Protocol section is "Backup Emails" and it says that only SyncBackPro can do this.
What does this refer to?

Thanks

[Swapna]

Hi,

Please read 'Backup email messages' article for details about Backup Email feature:
https://2brightsparks.freshdesk.com/sup ... 3000336184

Thank you.

[vincenzo]

OK thanks.