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Backing up Outlook IMAP .ost file

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vincenzo
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Newbie
Posts: 9
Joined: Fri Oct 27, 2006 9:04 pm

Backing up Outlook IMAP .ost file

Post by vincenzo »

Will SBSE back up an IMAP .ost file while Outlook is running, or do I need to close the program first?

Thanks
Swapna
Expert
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Posts: 1026
Joined: Mon Apr 13, 2015 6:22 am

Re: Backing up Outlook IMAP .ost file

Post by Swapna »

Hi,

SyncBackSE supports copying open/locked OST files while Outlook is running. However, it requires the Windows Volume Shadow-Copy Service (VSS) to be working on your PC, and the pre-requisites for using VSS are satisfied:
https://help.2brightsparks.com/support/ ... 3000335703

As we leverage on VSS to copy open/locked files, it would require SyncBackSE to be installed on the same PC system that the open/locked files are stored (one of VSS's requirements). So, please test to see if it works?

Thank you.
vincenzo
Newbie
Newbie
Posts: 9
Joined: Fri Oct 27, 2006 9:04 pm

Re: Backing up Outlook IMAP .ost file

Post by vincenzo »

OK thanks.

I am looking now at the version comparison page https://www.2brightsparks.com/syncback/compare.html

and the last item in the Supported Protocol section is "Backup Emails" and it says that only SyncBackPro can do this.
What does this refer to?

Thanks
Swapna
Expert
Expert
Posts: 1026
Joined: Mon Apr 13, 2015 6:22 am

Re: Backing up Outlook IMAP .ost file

Post by Swapna »

Hi,

Please read 'Backup email messages' article for details about Backup Email feature:
https://2brightsparks.freshdesk.com/sup ... 3000336184

Thank you.
vincenzo
Newbie
Newbie
Posts: 9
Joined: Fri Oct 27, 2006 9:04 pm

Re: Backing up Outlook IMAP .ost file

Post by vincenzo »

OK thanks.
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