Hello Community!
I found SyncBack while searching for this type of software and installed the freeware to test it first. I always buy full versions after I have tested them.
The program seems to be quite useful. However, I noticed that the software does not compare two folders correctly. They contain video files. Although the name and size are the same, some files in the header of the target folder have been destroyed. So Windows no longer recognizes that they are video files. They are not resynchronized because SyncBackFree obviously does not compare metadata in the files.
My question now is: Can the Pro version do this? In my opinion, it wouldn't make sense to spend a lot of money on the Pro version if it can't do this either. For me, it is inherently important that the files are actually compared. Including all header data. Otherwise a purchase would be pointless.
Important: I have read the note that support does not answer questions here. However, support does not do this either. I have already requested this twice. Either the support is not interested or they are embarrassed to have to answer that this simple function is not included in any version.
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Meta Datas
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- Newbie
- Posts: 7
- Joined: Sat Feb 03, 2024 2:36 pm
Re: Meta Datas
yes.. pro compare metadata in files and provide more comprehensive file comparison than syncback free.miramanee wrote: ↑Sun Nov 26, 2023 6:35 amHello Community!
I found SyncBack while searching for this type of software and installed the freeware to test it first. I always buy full versions after I have tested them.
The program seems to be quite useful. However, I noticed that the software does not compare two folders correctly. They contain video files. Although the name and size are the same, some files in the header of the target folder have been destroyed. So Windows no longer recognizes that they are video files. They are not resynchronized because SyncBackFree obviously does not compare metadata in the files.
My question now is: Can the Pro version do this? In my opinion, it wouldn't make sense to spend a lot of money on the Pro version if it can't do this either. For me, it is inherently important that the files are actually compared. Including all header data. Otherwise a purchase would be pointless.
Important: I have read the note that support does not answer questions here. However, support does not do this either. I have already requested this twice. Either the support is not interested or they are embarrassed to have to answer that this simple function is not included in any version.