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Change E-Mail

An area of the forum to post ideas for new products or discuss things that are not related to 2BrightSparks products
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Twangerine77
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Posts: 2
Joined: Fri Sep 13, 2019 10:47 pm

Change E-Mail

Post by Twangerine77 »

Is there a way to change your e-mail address and keep your login password?

:?:
Lancer21Mig
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Posts: 4
Joined: Wed Oct 09, 2019 3:54 pm

Re: Change E-Mail

Post by Lancer21Mig »

I'd like to know that as well!
If there is no other way, I'll recreate an account with an another address, but I'd like to keep my data...
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 398
Joined: Thu Sep 18, 2014 2:08 am

Re: Change E-Mail

Post by Kostas »

Hi,

Go to "User Control Panel" then on the top menu select "Profile", then on the left side menu select "Edit account settings" where you can change your email address.

Thanks,
Kostas
[2bs]
Lancer21Mig
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Posts: 4
Joined: Wed Oct 09, 2019 3:54 pm

Re: Change E-Mail

Post by Lancer21Mig »

Great, it worked, thanks and sorry for asking a question with such a simple answer!
domy_os
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Joined: Sat Aug 15, 2020 3:58 pm

Re: Change E-Mail

Post by domy_os »

Kostas wrote:
Wed Oct 09, 2019 10:09 pm
Hi,

Go to "User Control Panel" then on the top menu select "Profile", then on the left side menu select "Edit account settings" where you can change your email address.

Thanks,
Kostas
[2bs]
I need help, can not change e-mail address, shows me the message: The email address you entered is not allowed to be used. My e-mail domain is mail.ru.
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 398
Joined: Thu Sep 18, 2014 2:08 am

Re: Change E-Mail

Post by Kostas »

The domain mail.ru has been blacklisted because of spam abuse.

Thanks,
Kostas
[2bs]
domy_os
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Joined: Sat Aug 15, 2020 3:58 pm

Re: Change E-Mail

Post by domy_os »

Kostas wrote:
Fri Dec 24, 2021 12:44 am
The domain mail.ru has been blacklisted because of spam abuse.

Thanks,
Kostas
[2bs]
Damn... Any solution except another e-mail? If not, please delete my account.
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 398
Joined: Thu Sep 18, 2014 2:08 am

Re: Change E-Mail

Post by Kostas »

We may add an exclusion for your email address, if you provide us the details.

Thanks,
Kostas
[2bs]
domy_os
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Posts: 6
Joined: Sat Aug 15, 2020 3:58 pm

Re: Change E-Mail

Post by domy_os »

Kostas wrote:
Fri Dec 24, 2021 1:05 am
We may add an exclusion for your email address, if you provide us the details.

Thanks,
Kostas
[2bs]
If you can see my current e-mail address, just replace the domain.
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 398
Joined: Thu Sep 18, 2014 2:08 am

Re: Change E-Mail

Post by Kostas »

domy_os wrote:
Fri Dec 24, 2021 3:25 pm
Kostas wrote:
Fri Dec 24, 2021 1:05 am
We may add an exclusion for your email address, if you provide us the details.

Thanks,
Kostas
[2bs]
If you can see my current e-mail address, just replace the domain.
Ok done.

Kostas
[2bs]
domy_os
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Posts: 6
Joined: Sat Aug 15, 2020 3:58 pm

Re: Change E-Mail

Post by domy_os »

Kostas wrote:
Fri Dec 24, 2021 11:03 pm
domy_os wrote:
Fri Dec 24, 2021 3:25 pm
Kostas wrote:
Fri Dec 24, 2021 1:05 am
We may add an exclusion for your email address, if you provide us the details.

Thanks,
Kostas
[2bs]
If you can see my current e-mail address, just replace the domain.
Ok done.

Kostas
[2bs]
Thanks a lot!

Merry Christmas and Happy New Year!
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 398
Joined: Thu Sep 18, 2014 2:08 am

Re: Change E-Mail

Post by Kostas »

domy_os wrote:
Fri Dec 24, 2021 11:19 pm

Merry Christmas and Happy New Year!
Thanks, have a great one too!

Kostas
[2bs]
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