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Freeze with notification update

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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slowdive
Newbie
Newbie
Posts: 2
Joined: Sun Nov 13, 2016 4:32 pm

Freeze with notification update

Post by slowdive »

Hello.
I use SyncBack for a long time. Every time there is a new update i get the notification and the program freezes. If i try to click ok or cancel nothing happens. I have to open task manager to close it.This didn't happen once or twice. It's always happening, on different laptops, with different versions of windows 10, with different versions of Syncback...Any solution for this small problem? Thanks
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Freeze with notification update

Post by Swapna »

Hi,

I conducted some tests on Windows 10 PC, but I couldn't reproduce your issue.

Can you please submit a support ticket with steps to reproduce the problem (and screen shots showing the freeze) using the Contact Support links in this article for further investigation.

http://support.2brightsparks.com/knowle ... ation-file

Thank you.
slowdive
Newbie
Newbie
Posts: 2
Joined: Sun Nov 13, 2016 4:32 pm

Re: Freeze with notification update

Post by slowdive »

I will do that when there is a new update. Thank you
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