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Cannot "Choose sub-directories and files"

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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bobsing
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Cannot "Choose sub-directories and files"

Post by bobsing »

I have used SBF for years. My current version is V7.6.45.0 running on a Dell XPS laptop running Win 10 64bit.

I am having trouble when I click "Choose sub-directories and files" button. All that happens is that the background of the header switches from Orange to light gray. Then the only key or mouse movement that is recognized is the escape key.

I thought that it might be because I was trying to modify one of my existing 12 profiles, so I tried to create a new profile. There again I got the same response when I clicked the "Choose sub-directories and files" button.

Can someone tell me what I am doing wrong?

Thanks in advance.
:xmas)
bobsing
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Re: Cannot "Choose sub-directories and files"

Post by bobsing »

Is the reason that nobody has replied because SyncBackFree no longer has the capacity to let you choose sub-directories and files? If so, that would be very disappointing indeed. Please respond in some way. Thanks in advance.
Swapna
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Joined: Mon Apr 13, 2015 6:22 am

Re: Cannot "Choose sub-directories and files"

Post by Swapna »

Hi,

I just tested with SyncBackFree V7.6.45.0, but I can't reproduce your issue.

To better assist you please submit a support ticket to su[email protected] with your profile configuration and screen shots showing 'Choose sub-directories and files' settings page for further investigation.

Thank you.
bobsing
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Re: Cannot "Choose sub-directories and files"

Post by bobsing »

Thank you Swapna for your reply. I will do as you requested. Bobsing
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