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Updated SyncBackFree just stopped running

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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terryfly
Newbie
Newbie
Posts: 1
Joined: Wed Jan 25, 2017 6:35 am

Updated SyncBackFree just stopped running

Post by terryfly »

SyncBackFree ran two profiles twice daily, and then just stopped scheduled runs. When I discovered the lack of backups, I manually ran two profiles, and they updated the backup disc flawlessly. Next day they were still not running. This may have occurred after updating to the latest version, but I'm not sure. Any ideas/suggestions will be appreciated.
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Updated SyncBackFree just stopped running

Post by Swapna »

Hi,

Can you please let us know the version of Windows and version of SyncBackFree you are using? Note that we do not have a scheduler in SyncBack. We rely on Windows Task Scheduler (WTS) to trigger our program on the scheduled date/time to run the tasks. Therefore, WTS on your system is responsible for calling SyncBackFree to execute the profile at the scheduled date/time. But if WTS failed, then the profiles won't run at the scheduled time.

Can you also check if there is any errors in the Modify > When > Edit Schedule settings page and "Last Scheduled Run Error" column of SyncBackFree's main-interface after the scheduled time has been passed?

Thank you.
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