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Backup Failure/Errors

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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digitalpursuit
Newbie
Newbie
Posts: 1
Joined: Mon Jan 30, 2017 2:57 pm

Backup Failure/Errors

Post by digitalpursuit »

Hello,

I'm evaluating your SyncBack Free before I purchase. I've done 3 backups and they all end in "failure". Most files seem to backup normally but there are several hundred files that don't get backed up and return an "error" during the backup. I've attached two JPG image files showing the Logs for your review and would like your opinion on what the problem may be.
Attachments
SyncBackFree V7.6.45.0 Log-2.jpg
SyncBackFree V7.6.45.0 Log-2.jpg (260.95 KiB) Viewed 3788 times
SyncBackFree V7.6.45.0 Log-details-2.jpg
SyncBackFree V7.6.45.0 Log-details-2.jpg (322.69 KiB) Viewed 3788 times
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Backup Failure/Errors

Post by Swapna »

Hi,

Access is denied is a Windows error. Windows reports that the user running SyncBackFree does not have permissions/access rights to perform something the profile is set to do. As you are backing-up entire C drive, most of those Access Denied errors are returned when scanning system files/folders e.g. ProgramData, Program Files etc., or files that you don't have permission to read or copy.

Please note that our programs (SyncBackPro/SE/Free) are not designed to (and cannot) make an exact copy of a system drive. SyncBack is a backup utility designed to backup files-based data that are created by the user (that is, files created by you and do not backup system or applications). Please read this forum post for more details:

viewtopic.php?t=12219

Thank you.
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