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Out of Memory Error
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seacritasianman
- Newbie
- Posts: 1
- Joined: Fri May 12, 2017 4:04 am
Out of Memory Error
I'm trying to use Syncback free to backup a couple hundred GB's. I have it scheduled to run on multiple computers, all to a single NAS, which I access via UNC. I keep getting this error on a single PC: Failed to scan files: Internal Error: ScanTree exception: Out of memory (Destination). I know the NAS has enough space (8TB left), and the other computers back up fine. The only difference is that the computer that fails is running Windows 7 and the others run Windows 10. Could this be causing the problem?
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EduardWit
- Newbie
- Posts: 1
- Joined: Wed Aug 09, 2017 1:07 pm
Re: Out of Memory Error
Hi there, i keep getting the Failed to scan files memory error too. i just wanted to ask if you found a way to fix it?
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mickyj
- 2BrightSparks Staff
- Posts: 470
- Joined: Mon Jan 05, 2004 6:51 pm
Re: Out of Memory Error
Hi, "Out of memory" is related to RAM, not disk space. So if you have thousands of files then it's possible to run out of memory when SyncBackFree gets the list of files to copy. One solution is to split the profile into two or more profiles (with each copying a different sub-folders) and put them into a group. A better solution is to use 64-bit SyncBackSE or SyncBackPro.