Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Network failure for scheduled job

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
Post Reply
WCO
Newbie
Newbie
Posts: 1
Joined: Mon Jun 05, 2017 7:26 pm

Network failure for scheduled job

Post by WCO »

I'm running SyncBackFree 7.6.74.0 on a Win 7 64bit pc. I have 2 jobs running as a group that syncs 2 directories over a VPN. If I run them manually, it syncs fine, but when I schedule them to run, they come up with a "Network Failure" error. I tried searching for network failure scheduled, but the search engine doesn't like it. Any ideas?
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Network failure for scheduled job

Post by Swapna »

Hi,

If the problem occurs only during schedule runs then please try these to see if it helps:

1. Un-tick the option "Do not store password....." under:

Modify > When > Edit Schedule > Security tab

2. If you are using UNC paths to connect to your network drive, and if your network drive requires username and password credentials to connect to it, then try entering those credentials under:

Modify > Expert > Network settings page

and enable the option "Use the supplied username and password before trying my current username and password" under:

Modify > Expert > Network > Advanced settings page.

Please read the footnotes provided in the Help > Expert > Network settings page to understand and try the different ways of entering the username credential in the username field and use the "Test Connection" button available in the Network settings page to ensure the connection works as expected, before running the profile.    

Thank you.
Post Reply