Hi, I have used Syncback free for many years to do my incremental backups, but found recently that it cannot recognize and copy filenames with Asian characters. If I manually copy and paste using windows, I have no problems. See attached images to see what I am talking about. Let me know if this can be resolved, thanks!
David
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syncback fails to recognize Asian characters and fails
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ionicbond
- Newbie
- Posts: 1
- Joined: Wed Jul 05, 2017 9:51 pm
syncback fails to recognize Asian characters and fails
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- Asian filename examples.jpg (168.15 KiB) Viewed 2461 times
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- syncback asian character fails.jpg (371.5 KiB) Viewed 2461 times
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Swapna
- 2BrightSparks Staff
- Posts: 1003
- Joined: Mon Apr 13, 2015 6:22 am
Re: syncback fails to recognize Asian characters and fails
Hi,
SyncBackFree V8 is fully Unicode enabled, so it supports copying filenames with non-English characters. However, SyncBack V3 is not Unicode enabled, hence it can’t cope with non-English filenames.
If you are using SyncBack V3, then please upgrade to SyncBackFree V8 and retry the profile run to see if it helps:
https://www.2brightsparks.com/download- ... kfree.html
Thank you.
SyncBackFree V8 is fully Unicode enabled, so it supports copying filenames with non-English characters. However, SyncBack V3 is not Unicode enabled, hence it can’t cope with non-English filenames.
If you are using SyncBack V3, then please upgrade to SyncBackFree V8 and retry the profile run to see if it helps:
https://www.2brightsparks.com/download- ... kfree.html
Thank you.