Hello everyone
My synckbackfree schedule works when computer is turned on. But if the computer is turned off at the scheduled time, next time i turn on pc, it won't run even tough the option "run task as soon as possible after a scheduled start is missed" is enabled.
One hint on what may be wrong is the message "The profile name given does not exist (0xFFFFFF97)" in red. I tried to export the profile, delete, and import it again but the same thing happens. Anyone can help?
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Scheduler does not work
-
- Newbie
- Posts: 3
- Joined: Wed Aug 16, 2017 8:50 pm
Re: Scheduler does not work
No one?
-
- 2BrightSparks Staff
- Posts: 1003
- Joined: Mon Apr 13, 2015 6:22 am
Re: Scheduler does not work
Hi,
The possible reasons that may cause 0xFFFFFF97 error are detailed in this KB article, which you can refer to:
http://support.2brightsparks.com/knowle ... uler-fails
This issue is often related to credentials, because the profiles in SyncBack (by default) are user-specific (that means, the profile created by user account A can't be viewed by user account B). Therefore, if you have created a profile using a user account A and set a Schedule task to run using a user account B, then the profile will fail to run as it is invisible to the user account B. Please delete and recreate the schedule task from
Modify profile > When > Edit Schedule settings page
to see if it helps?
Thank you.
The possible reasons that may cause 0xFFFFFF97 error are detailed in this KB article, which you can refer to:
http://support.2brightsparks.com/knowle ... uler-fails
This issue is often related to credentials, because the profiles in SyncBack (by default) are user-specific (that means, the profile created by user account A can't be viewed by user account B). Therefore, if you have created a profile using a user account A and set a Schedule task to run using a user account B, then the profile will fail to run as it is invisible to the user account B. Please delete and recreate the schedule task from
Modify profile > When > Edit Schedule settings page
to see if it helps?
Thank you.
-
- Newbie
- Posts: 3
- Joined: Wed Aug 16, 2017 8:50 pm
Re: Scheduler does not work
I created the schedule on a pc that only has one account with administrative privileges. They all work ok, even the scheduler works IF the computer is turned on at the time specified the backup to run. But if the computers is turned off at that time, the next time I turn on the computer, it won't run, even when the option "run task as soon as possible after a scheduled start is missed" is enabled.